Shipping policy

All orders made on the Hustle and Muscle website are dispatched from the UK to the shipping address you provide at the checkout stage, orders are usually delivered on business days; excluding bank holidays and national holidays. Some of our delivery partners will deliver orders on weekends. 

We aim to despatch orders on the same day as outlined on our Delivery Times page. However, due to fluctuation in order volumes, this is not always possible. 

Any orders with a delivery address in the United Kingdom are domestic, and will not incur any additional customs and import fees.

Any international orders may be subject to customs charges. We advise contacting your local customs authorities for more information on any charges that would be incurred upon the delivery of your order. These charges are not quoted at checkout and are out of our control. If you choose to refuse to pay the customs fee and the parcel is returned back to Hustle and Muscle coaching, a shipping and handling fee may be deducted from your refund, as this aspect of the order was fulfilled. If you would like us to send the order again we may ask for payment of the delivery fees to re-dispatch your order.

USPS Shipments to Asia can not be sent to private or residential addresses in Asia, delivery will need to be to a business address. We advise contacting your local customs authorities for more information on this.

If two or more orders are completed to the same shipping address whilst all are still in processing stage these may be sent together, this is to reduce parcel volumes for couriers as well as packaging waste. 

Any orders returned to sender due to an incorrect address, unsuccessful delivery or no collection may have a shipping and handling fee deducted from your refund, as this aspect of the order was fulfilled. If you would like us to send the order again we may ask for payment of the delivery fees to re-dispatch your order.

Hustle and Muscle Coaching cannot be held responsible for delay in delivery, including but not limited to the following;

Any incorrect customer details, customs clearance, inventory levels, national or private strikes, remote areas, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, weather, natural disasters, fire, pandemics and epidemics, transport and network issues or the failure of public or private telecommunications.